A user can change their password or reset as needed.
Visualize this process on YouTube:
If a user is having issues logging in and needs to reset their password, the user can click on Forgot Password link on log in page. A screen will appear asking for User ID. Enter User ID and then click on RESET MY PASSWORD. An email will go to email associated with user. Click on link and follow steps to reset password.
If user wants to update/change password, they can do this by navigating to My Account Screen. On right side of the screen, there is a section called Change Password. User needs to fill out all three sections - Current Password, New Password, and Confirm the new Password. Then click Save.